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Privacy Policy

Last updated: October 19, 2026

1. Preamble

BARNES Provence Littoral attaches particular importance to the protection of your privacy and your personal data (hereinafter “Personal Data”).

The purpose of this Privacy Policy is to inform you about how your Personal Data is collected, used, retained and protected when you browse the website www.barnes-provence-littoral.com (hereinafter the “Website”), as well as when you communicate with the BARNES Provence Littoral agencies.

Personal Data is processed in accordance with Regulation (EU) 2016/679 of April 27, 2016, the General Data Protection Regulation (GDPR), and the French Data Protection Act (loi Informatique et Libertés) of January 6, 1978, as amended.

We undertake to abide by the following principles:

  • giving you control over your Personal Data;
  • processing your data fairly, transparently and confidentially;
  • implementing appropriate measures to ensure the security and protection of your data.

2. Identity of the data controller

2.1. Data controller

The data controller is Provence Luxury Realty, which operates the Website under the BARNES Provence Littoral trade name and whose contact details are as follows:

  • Legal form: SARL
  • Share capital: €10,000
  • Registered office: 22 rue de l’Hôtel de Ville, 92200 Neuilly-sur-Seine
  • Registered with the Nanterre Trade and Companies Register (RCS) under number 844 763 250
  • Email address: provence@barnes-international.com

The data controller determines the purposes and means of the processing of Personal Data carried out in the course of its activities.

The processing concerned may include, in particular:

  • the handling of requests submitted via the Website’s forms;
  • the handling of requests for information about properties;
  • the handling of valuation requests;
  • the management of newsletter subscriptions;
  • the management of relationships with clients and prospects;
  • the management of real estate transactions;
  • the management of cookies and audience measurement tools.

Where several companies operate the agencies presented on the Website, each of them may be responsible for the processing it carries out.

2.2. Possible joint controllership

Certain processing may be carried out jointly with partners, in particular in connection with digital services, communication campaigns or the use of social media.

Where applicable, the respective responsibilities of the parties are determined in accordance with applicable regulations. Information about this processing and the partners concerned is set out in the relevant sections of this Privacy Policy and in the Cookie Policy.

3. Contact details of the Data Protection Officer

For any question about the protection of your Personal Data or to exercise your rights, you may contact:

Data Protection Officer (DPO)

  • Email: dpo@barnes-international.com
  • Postal address: BARNES Aix-en-Provence, Hôtel du Poët, Pl. Haut du Cr Mirabeau, 13100 Aix-en-Provence

4. Collection and source of data

In the course of its activities, BARNES Provence Littoral may collect Personal Data directly from you, in particular when you:

  • browse the Website;
  • fill out a contact or information request form;
  • request a property valuation;
  • ask for information about a property;
  • subscribe to a newsletter;
  • communicate with an agency or an advisor;
  • take part in a communication or direct marketing campaign.

Some data may also be received from partners involved in your real estate project, where such transmission is justified and permitted by applicable regulations.

The data collected depends on the nature of your request and the services requested. Whether providing the data is mandatory or optional, and the consequences of not providing it, are indicated at the time of collection where necessary.

5. Purposes and legal bases for processing

Personal Data is collected for specified, explicit and legitimate purposes. Each processing operation is based on an appropriate legal basis, in accordance with the GDPR.

5.1. Audience measurement and operation of the Website

Certain browsing data may be used to ensure the proper functioning of the Website, to improve its performance and, where permitted, to measure its traffic.

Legal basis: the legitimate interest of the data controller for operations strictly necessary for the security and functioning of the Website, or consent where it is required for the audience measurement tools used.

The specific arrangements depend on the tools actually installed on the Website.

5.2. Handling of contact and information requests

The data submitted via forms or by email is used to receive your request, to respond to you and to follow up on it.

It may also be used to provide you with information about the property you are interested in or about your real estate project.

Legal basis: pre-contractual measures taken at your request where your inquiry concerns a real estate project, or the legitimate interest of the data controller for the handling of general requests.

5.3. Management of newsletter subscriptions

When you subscribe to the newsletter, your data is used to send you news, information about properties and communications relating to the activities of BARNES Provence Littoral.

You may withdraw your consent at any time, in particular by using the unsubscribe link included in each newsletter.

5.4. Management of client and prospect files

The data may be used to:

  • manage the client relationship;
  • manage real estate requests and files;
  • prepare and follow up on mandates and contracts;
  • organize communications with clients;
  • manage administrative and accounting obligations;
  • process requests to exercise rights;
  • carry out, where permitted, commercial follow-up and client retention.

Legal basis: the performance of a contract or of pre-contractual measures, compliance with legal obligations and, depending on the operations concerned, the legitimate interest of the data controller.

5.5. Management of properties and real estate transactions

In the course of its real estate activities, BARNES Provence Littoral may process the data necessary to market properties and to carry out the transactions entrusted to it by its clients.

This processing may relate in particular to:

  • the management of mandates;
  • the follow-up of relationships with owners, buyers and sellers;
  • the organization of viewings;
  • the monitoring of negotiations;
  • the preparation and follow-up of transactions;
  • the management of the documents necessary to complete the transactions.

Legal basis: the performance of the mandate or of pre-contractual measures, compliance with applicable legal obligations and, where applicable, the legitimate interest of the data controller.

5.6. Client retention

The data of clients who have already used an agency’s services may be used to follow up on the commercial relationship and, where the legal conditions are met, to offer them similar services or information related to their real estate interests.

Legal basis: the legitimate interest of the data controller, subject to compliance with the rules applicable to direct marketing and to the right of the data subjects to object.

6. Categories of data processed

The categories of data that may be processed vary depending on your relationship with BARNES Provence Littoral.

6.1. Browsing and audience measurement data

Depending on the tools used, this may include data relating to the use of the Website, the pages visited, the type of device, the browser, the length of the visit and the interactions performed.

6.2. Contact and information requests

The data may include:

  • your title, last name and first name;
  • your email address;
  • your phone number;
  • the content of your message;
  • information about the property concerned;
  • information useful for understanding your request.

6.3. Newsletter subscriptions

The data collected may include, in particular, your email address and, if the form provides for it, your last name and first name, as well as information about your consent and your unsubscribing.

6.4. Management of clients and prospects

Depending on the needs of the file, the data may include identity information, personal or professional contact details, commercial correspondence, information about the real estate project and the history of services provided.

Financial data or identity documents are collected only where they are necessary for a specified purpose and in compliance with applicable legal obligations.

6.5. Management of properties and real estate transactions

The data may include information relating to properties, owners, buyers, sellers and, where the activity concerned so requires, tenants or rental applicants.

Only the data necessary for managing the file and carrying out the transactions concerned must be collected.

6.6. Data relating to communications

This may include correspondence with the agencies, requests for documentation, responses provided, communication preferences and information relating to subscribing to or unsubscribing from commercial communications.

6.7. Data relating to client retention

The data used may include clients’ contact details, the history of services provided and information about their previous requests, to the extent necessary to follow up on the commercial relationship.

7. Recipients of data

Personal Data is accessible only to persons authorized to have access to it, within the limits of their duties and the purposes pursued.

These may include, in particular:

  • authorized employees of the agencies concerned;
  • administrative and sales departments;
  • technical service providers involved in the operation of the Website;
  • communication or newsletter management service providers;
  • providers of professional software and storage solutions;
  • professionals involved in a real estate transaction, where necessary.

Certain data may also be disclosed to the competent authorities or bodies where required by law, as well as to the professionals called upon to act in connection with a real estate transaction.

The service providers concerned are subject to the applicable confidentiality and data protection obligations.

Personal Data is not sold to third parties. It is disclosed only where there is an appropriate legal basis and to the extent necessary for the purposes pursued.

The precise list of service providers and recipients depends on the tools and services actually used by BARNES Provence Littoral.

8. Transfers of data outside the European Union

Certain service providers or digital tools may involve a transfer of Personal Data to a country located outside the European Union or the European Economic Area.

Where such transfers take place, they must comply with the conditions set out in the GDPR and, where necessary, be accompanied by appropriate safeguards, such as a European Commission adequacy decision or standard contractual clauses, together with supplementary measures if necessary.

To obtain information about the transfers actually carried out and the applicable safeguards, you may contact the data controller using the contact details provided in Section 2.

9. Data retention periods

Personal Data is retained for a period proportionate to the purpose of the processing, in accordance with applicable legal and regulatory obligations.

9.1. Audience measurement

Data is retained for the time necessary to produce statistics and in accordance with the settings of the tools used and the rules applicable to cookies and trackers.

9.2. Contact and information requests

Data is retained for the time necessary to process the request and, where the request reveals a real estate project, for the time necessary to follow it up.

The applicable period depends on the nature of the request and the possible existence of a commercial relationship.

9.3. Newsletter

Data is retained for the duration of the subscription and until consent is withdrawn or you unsubscribe, subject to any data that may be retained to demonstrate compliance with legal obligations.

9.4. Management of clients

Data is retained for the duration of the contractual relationship, then archived where necessary for compliance with legal or accounting obligations or for the defense of the data controller’s rights.

9.5. Management of properties and real estate transactions

Data is retained for the time necessary to manage the mandate and the transaction, then in accordance with the applicable legal obligations and justified archiving needs.

9.6. Management of communications

Direct marketing data is retained in accordance with the periods applicable to direct marketing, taking into account in particular the date of the last interaction with the data subject and any objection on their part.

9.7. Client retention

Data used for client retention is retained for a period proportionate to the commercial relationship and the purposes pursued, subject to the right to object and to applicable legal obligations.

10. Connection data and cookies

The Website may use connection data and cookies or other trackers to ensure its operation, to remember certain choices, to measure its traffic or to offer tailored content.

Cookies and trackers are subject to the applicable rules, in particular those relating to prior consent where it is required.

Trackers strictly necessary for the operation of the Website may be used without prior consent, under the conditions set out in the regulations.

Where consent is required, you may accept, refuse or configure the trackers concerned through the cookie management tool offered on the Website. It must be possible to refuse as easily as to accept.

You may also change your choices later through the cookie management tool, where available.

The categories of cookies, their purposes, their retention periods and any partners involved are detailed in the Website’s Cookie Policy.

11. Minors

The Website is aimed primarily at adults in connection with real estate projects.

BARNES Provence Littoral does not intentionally seek to collect Personal Data from minors, except in situations where such collection is necessary and permitted by applicable regulations.

Where consent is the legal basis for a digital service offered directly to a child, the specific rules applicable to minors are complied with.

12. Social media

The Website may contain links or features providing access to social media, in particular Instagram, Facebook, LinkedIn or YouTube, depending on the services actually offered.

When you click on these links, you may leave the Website and are subject to the terms of use and privacy policies of the platforms concerned.

These platforms may process data about you according to their own practices. We invite you to review their privacy policies and to configure your accounts according to your preferences.

The presence of a link to a social media platform does not necessarily mean that BARNES Provence Littoral accesses or collects your profile data.

13. Security

BARNES Provence Littoral implements, within the limits of its responsibilities, appropriate technical and organizational measures to protect Personal Data against destruction, loss, alteration, disclosure or unauthorized access.

These measures are adapted to the nature of the data processed, the purposes of the processing and the risks identified.

Service providers involved in the processing of data are selected and supervised in accordance with the applicable security and confidentiality requirements.

As no transmission or storage system can guarantee absolute security, the data controller ensures that appropriate protection measures are maintained and updated where necessary.

14. Rights of data subjects

In accordance with the GDPR and the French Data Protection Act (loi Informatique et Libertés), you have the following rights, subject to the conditions applicable to each processing operation.

14.1. Right to be informed

You have the right to be informed in a clear and transparent manner about the processing of Personal Data concerning you.

14.2. Right of access

You may ask to know whether Personal Data concerning you is being processed and, where applicable, obtain a copy of it as well as information about the processing carried out.

14.3. Right to rectification

You may request the correction of inaccurate or incomplete data.

14.4. Right to erasure

You may request the erasure of your Personal Data where the conditions set out in the regulations are met. This right may be limited, in particular where retention remains necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims.

14.5. Right to object

You may object to certain processing based on the legitimate interest of the data controller.

You also have the right to object at any time to the processing of your Personal Data for direct marketing purposes.

14.6. Right to restriction of processing

You may request the restriction of the processing of your Personal Data in the situations provided for by the GDPR, in particular where you contest the accuracy of the data or object to processing while the legitimate grounds invoked are being verified.

14.7. Right to data portability

Where the legal conditions are met, you may receive the data you have provided in a structured, commonly used and machine-readable format, or request that it be transmitted to another data controller.

This right applies to processing based on consent or on a contract and carried out by automated means.

14.8. Right to withdraw your consent

Where processing is based on your consent, you may withdraw it at any time. Such withdrawal does not affect the lawfulness of processing carried out before it.

14.9. Right to set directives concerning the fate of your data after your death

You may set directives concerning the retention, erasure and disclosure of your Personal Data after your death, in accordance with the applicable legal provisions.

14.10. Right to lodge a complaint

If you believe that the processing of your Personal Data does not comply with the regulations, you may lodge a complaint with the French data protection authority (Commission nationale de l’informatique et des libertés, CNIL).

Web address: https://www.cnil.fr/

14.11. How to exercise your rights

To exercise your rights or ask a question about the protection of your Personal Data, you may contact:

  • By email: dpo@barnes-international.com
  • By mail: BARNES Aix-en-Provence, Hôtel du Poët, Pl. Haut du Cr Mirabeau, 13100 Aix-en-Provence

You may be asked to verify your identity where this is necessary to protect your data against disclosure to an unauthorized person.

Requests are processed within the time limits provided for by applicable regulations.

15. Changes to the Privacy Policy

BARNES Provence Littoral reserves the right to amend this Privacy Policy to take into account legislative and regulatory developments, changes to the Website or changes in the processing of Personal Data.

The version in force is the one published on the Website. The date of the last update appears at the top of the document.

In the event of a material change requiring specific notice, the data subjects concerned will be informed in accordance with the applicable requirements.

16. Governing law

This Privacy Policy is governed by French law, subject to any mandatory provisions that apply.

In the event of any difficulty relating to its interpretation or application, the parties are invited to seek an amicable solution.

Failing an amicable resolution, the dispute will be submitted to the competent courts in accordance with the applicable rules of jurisdiction.